About Align Releases

Veeva Align releases with a continuous delivery cycle. New functionality is released every 2 months through 6 Major Releases, with Minor Releases introducing fixes for existing functionality.

Continuous Delivery

  • 6 Major Releases per year
  • Released every 2 months
  • Minor Releases to introduce fixes for existing functionality

Additionally, Align regularly releases upgrades to the Vault platform. These upgrades are not reflected in the Align version number, but are visible in Align in the Vault Information section of the Settings page in the Admin section.

2021 Release Schedule

The following dates are subject to change:

Release

Full Sandbox

Production Upgrade

20R3.2

2/11/2021

2/18/2021

21R1.0

4/15/21 4/22/21
21R1.2 6/17/21 6/24/21
21R2.0 8/19/21 8/26/21
21R2.2 10/21/21 10/28/21

The following are definitions of the various releases:

  • Major Release – This includes new functionality, product enhancements, and fixes to existing functionality. Releases are released to customer sandboxes prior to the production release.
  • Minor Release – This is a planned release typically containing a small number of fixes or issues that are affecting customers. Sandboxes are typically updated three business days prior to Production instances.
  • Hotfix Release – This is an unplanned release typically containing a small number of fixes or issues that are affecting customers. Both Sandbox and Production instances are updated at the same time for a Hotfix.
  • System Maintenance – This is scheduled downtime for system infrastructure changes like server restarts. Veeva Align requires maintenance windows to release Veeva Vault upgrades.

Release Details

 

Frequency

Communication

Communication Recipients

Documentation

Major Release

Every 2 months on a Thursday

2 weeks prior to the release

All customers who opted in on the Trust or Support site

Release Notes

Sandbox Release

1 week before the Major Release

1 week prior to the sandbox release

All customers who opted in on the Trust or Support site

Release Notes

Minor Release

Scheduled

At least 24 hours in advance

All customers who opted in on the Trust or Support site

Minor Release Notes

Hotfix Release

Not Scheduled

Up to 24 hours in advance

All customers who opted in on the Trust or Support site

Hotfix Notes

System Maintenance

Scheduled

Up to 1 week in advance

All customers on affected PODs who opted in on the Trust or Support site

No

The frequency or day may change due to holidays.

For urgent or critical releases, we may release with less than 24 hours notice.

Documentation

Release Notes are delivered 7 days before the production release associated with a Major Release. Release Notes include all user-visible changes, new feature information, and map shape changes. All new objects and fields are documented as well.

Patch Release Notes are delivered 3 days before the production release associated with a patch.

Release Communication

Release communications are sent from the Veeva Trust site and posted to the Align Announcements topic on the Veeva Support Page.

To sign up for release communication via Veeva Trust:

  1. Navigate to trust.veeva.com.
  2. Select the Subscribe to the Veeva Trust Site tab.

To sign up for release communication via Veeva Support:

  1. Navigate to support.veeva.com.
  2. Select Community.
  3. Select Align Announcements.
  4. Select Follow.

The Community and Trust pages are updated to indicate when a release is finished.

POD (Point of Delivery)

PODs are the servers where your Align application is hosted. PODs are located in data centers in Germany, Japan, and on the east and west coast of the US.

Veeva Align PODs

Veeva Align PODs contain Veeva's core solutions and include all standard functionality.

Veeva Align POD

Location

VV1-15

US – Ohio

VV1-39

US – Ohio

VV1-1094

US – Ohio

VV2-29

EU – Frankfurt

VV2-2047

EU – Frankfurt

VV2-2060

EU – Frankfurt

VV2-2095

EU – Frankfurt

VV3-3048

APAC – Tokyo

VV3-3096

APAC - Tokyo

Sandbox instances of Align exist on one of three dedicated Align PODs: VA_US_SBX, VA_EU_SBX, and VA_AP_SBX.

Locating an Align Instance’s POD

Admins can find their Align POD information via the following process:

  1. Navigate to the Admin tab.
  2. Navigate to the Settings tab.
  3. Navigate to the Vault Information section of the General Settings page.