What's New in 23R3.0

The Align 23R3.0 release includes brief, high-level descriptions of enhancements, new features, and more.

User Visible and Behavior Changes

Map Visualization

  • Territory maps now display black borders separating bricks and postal codes, as well as thicker black borders separating territories. This improves identifying non-contiguous territories and white space, while also improving the printability and shareability of the territory map.

CRM Integration

Aligning Content in Veeva CRM using Align

Content alignment enables customers to give the right users access to the right Approved Email and CLM content by using content groups, grouping users and content together.

Roster Management

Managing Microsoft Outlook-Enabled Roster Members in Align

Align admins can control whether an Align-mastered roster member should be activated with Veeva CRM’s integration with Microsoft Outlook, avoiding needing to enable this feature in CRM after Align creates the User record.

Integrated Territory Feedback

Updates to the getFeedbackData() MyInsights Method

Customers using MyInsights visualizations in Integrated Territory Feedback can utilize the following additional fields returned by the getFeedbackData() response:

  • daysOffCycle – The value of the days_off_cycle__aln field of the associated territory
  • territoryCapacity – The value of the territory_capacity__aln field of the associated territory
  • cycleCapacity – The value of the cycle_capacity__aln field of the associated territory
  • upperUtilizationThreshold – The value of the upper_utilization_threshold__aln field of the associated territory
  • lowerUtilizationThreshold – The value of the lower_utilization_threshold__aln field of the associated territory
  • overReachedThreshold – The value of the over_reached_threshold__aln field of the associated territory
  • underReachedThreshold – The value of the under_reached_threshold__aln field of the associated territory

Map Shape Changes

Country

State/Province

Code

Description

Canada

ON

M7R

Postal Point was created

Canada

SK

S7A

Postal point was converted to postal district

Canada

SK

S7B

Postal point was converted to postal district

US

AZ

85144

Postal point was added

US

MO

63365

Postal point was converted to postal district

US

NV

89025

Postal point was converted to postal district

US

NY

13305

Postal point was converted to postal district

US

OH

45131

Postal point was converted to postal district

New Objects

The following objects were added in Veeva Align 23R3.0.

Object Name

Object Label

Description

content_group__aln

Content Group

Represents a content group in CRM.

content_group_membership__aln

Content Group Membership

Represents a content group assigned to a field force or territory.

New Fields

The list below contains all fields added in Veeva Align 23R3.0. The fields are organized by object. See the Veeva Data Model information for a full listing of Veeva fields.

Object

Field Name

Field Label

Description

Type

content_group__aln

country__aln

Country

Country of the content group.

Picklist

content_group__aln

crm_record_id__aln

CRM Record ID

ID of the record in Veeva CRM.

Text

content_group__aln

description__aln

Description

Description of the content group.

Text

content_group__aln

detail_group__aln

Detail Group

Detail group of the content group.

Lookup

content_group__aln

external_id__aln

External Id

Unique identifier for the record.

Text

content_group__aln

language__aln

Language

Language of the content group.

Picklist

content_group__aln

last_sent_to_crm__aln

Last Sent to CRM

The date the record was last sent to Veeva CRM.

Datetime

content_group__aln

master_align_id__aln

Master Align Id

Master Align ID of the content group.

Text

content_group__aln

product__aln

Product

Product of the content group.

Lookup

content_group__aln

source__aln

Source

The source of the content group.

Picklist

content_group__aln

veeva_crm_org__aln

Veeva CRM Org

References the appropriate veeva_crm_org__aln record.

Lookup

content_group_membership__aln

content_group__aln

Content Group

References the appropriate content_group__aln record.

Lookup

content_group_membership__aln

external_id__aln

External Id

Unique identifier for the record.

Text

content_group_membership__aln

field_force__aln

Field Force

References the appropriate field_force__aln record.

Lookup

content_group_membership__aln

master_align_id__aln

Master Align Id

Master Align ID of the record.

Text

content_group_membership__aln

source__aln

Source

The source of the content group membership.

Picklist

content_group_membership__aln

territory__aln

Territory

References the appropriate territory__aln record.

Lookup

roster_member__aln

enable_ms_outlook_calendar__aln

Enable MS Outlook Calendar

Enables the user to use Veeva CRM’s integration with Microsoft Outlook

Yes/No

Known Issues

CRM Integration

Issue Description

Issue Number

The Delete button displays in the Gear menu of content_group__aln and content_group_membership__aln records even when the user does not have Delete permission on the object. Users with insufficient permission are still prevented from deleting records.

ALN-33305

An incorrect field mapping section is expanded after saving edits to field mappings when Aligning Content in Veeva CRM using Align is enabled.

ALN-33280