About the 20R2.3 Release

This topic provides information about the Veeva Align 20R2.3 release, including important dates, webinar information, and release announcements.

All dates listed are subject to change.

Dates to Remember

  • August 14 – Sandbox release, release notes made available
  • August 21 – General Release to all orgs

What's New in 20R2.3

About the 20R2.3 Release will contain detailed explanations and configuration information for each feature.

Announcements

Territory Management 2.0 in Align

Align is able to assist the transition from Salesforce’s original Territory Management Salesforce module (TM1.0) to Territory Management 2.0 (TM2.0). All Veeva CRM customers must migrate to TM2.0 before June 2021.

See Territory Management 2.0 in Align for more information.

What's New in 20R2.3

The Align 20R2.3 release includes the following User Visible and Behavior Changes.

Our release notes offer brief, high-level descriptions of enhancements and new features.

New Fields and Map Shape Changes are also included.

User Visible and Behavior Changes

Users are able to view the following changes immediately:

General

  • When two accounts are merged in CRM, the product metrics in Align for the losing account now automatically reparent under the winning account
  • The country__aln field was added to the account_territory_aln object. This field is automatically populated with the Country of the related Territory and should replace any custom fields created for this purpose.

MCCP

  • Status values on Multichannel Cycles and MCCPs no longer map from Align. When pushed to CRM, Multichannel Cycles insert with a status of In Progress and MCCPs with a status of Planned. After the start date in CRM, all MCCPs update to In Progress and attainment calculations automatically begin.

Targeting Feedback Updates

Context-Sensitive Challenge Reasons

Challenge reasons display based on an end user’s input, enhancing the feedback process by only displaying relevant challenge reasons.

See Context-Sensitive Challenge Reasons for more information.

Requiring Challenge Reasons

Admins can require a challenge reason be selected whenever an end user makes a certain type of challenge during Territory Feedback. This enables greater control over the feedback process by requiring end users to provide a reason for their challenge.

See Requiring Challenge Reasons for more information.

New Fields

Object

Field Name

Field Label

Description

Type

account_territory__aln

country__aln

Country

References the account territory’s country.

Lookup

Map Shape Changes

Country

State/Province

Code

Notes

US

AR

72467

Postal point was converted to postal district

US

CA

94018

Postal point was converted to postal district

US

CA

95736

Postal point was converted to postal district

US

CA

96009

Postal point was converted to postal district

US

CO

81126

Postal point was converted to postal district

US

CO

81129

Postal point was converted to postal district

US

CO

81244

Postal point was converted to postal district

US

CT

06061

Postal point was converted to postal district

US

CT

06230

Postal point was converted to postal district

US

CT

06258

Postal point was converted to postal district

US

DE

19710

Postal point was converted to postal district

US

DE

19905

Postal district was converted to postal point

US

FL

33835

Postal point was converted to postal district

US

FL

33846

Postal point was converted to postal district

US

FL

33847

Postal point was converted to postal district

US

FL

33848

Postal point was converted to postal district

US

GA

30272

Postal point was converted to postal district

US

GA

31747

Postal point was converted to postal district

US

GA

31753

Postal point was converted to postal district

US

IA

50521

Postal point was converted to postal district

US

IA

52308

Postal point was converted to postal district

US

IA

52757

Postal point was converted to postal district

US

IA

52774

Postal point was converted to postal district

US

ID

83223

Postal point was converted to postal district

US

ID

83438

Postal point was converted to postal district

US

ID

83454

Postal point was converted to postal district

US

ID

83867

Postal point was converted to postal district

US

IL

60967

Postal point was converted to postal district

US

IL

61316

Postal point was converted to postal district

US

IL

61359

Postal point was converted to postal district

US

IL

62514

Postal point was converted to postal district

US

IL

62811

Postal point was converted to postal district

US

IN

46045

Postal point was converted to postal district

US

IN

46154

Postal point was converted to postal district

US

IN

46377

Postal point was converted to postal district

US

IN

46946

Postal point was converted to postal district

US

IN

46961

Postal point was converted to postal district

US

IN

47324

Postal point was converted to postal district

US

IN

47457

Postal point was converted to postal district

US

IN

47853

Postal point was converted to postal district

US

IN

47884

Postal point was converted to postal district

US

KY

40110

Postal point was converted to postal district

US

KY

40334

Postal point was converted to postal district

US

KY

40366

Postal point was deleted

US

KY

41663

Postal point was converted to postal district

US

KY

41739

Postal point was converted to postal district

US

KY

41743

Postal point was converted to postal district

US

KY

42370

Postal point was converted to postal district

US

MA

01009

Postal point was converted to postal district

US

MA

01244

Postal point was converted to postal district

US

MA

01260

Postal point was converted to postal district

US

MA

01380

Postal point was converted to postal district

US

MA

01965

Postal point was converted to postal district

US

MA

02020

Postal point was converted to postal district

US

MA

02047

Postal point was converted to postal district

US

MA

02534

Postal point was converted to postal district

US

MA

02558

Postal point was converted to postal district

US

MA

02561

Postal point was converted to postal district

US

MD

21641

Postal point was converted to postal district

US

MD

21717

Postal point was converted to postal district

US

ME

04918

Postal point was converted to postal district

US

MI

48411

Postal point was converted to postal district

US

MI

48440

Postal point was converted to postal district

US

MI

48859

Postal point was converted to postal district

US

MI

49035

Postal point was converted to postal district

US

MI

49104

Postal point was converted to postal district

US

MI

49115

Postal point was converted to postal district

US

MI

49119

Postal point was converted to postal district

US

MI

49263

Postal point was converted to postal district

US

MN

55392

Postal point was deleted

US

MN

55950

Postal point was converted to postal district

US

MN

56376

Postal point was converted to postal district

US

MN

56629

Postal point was converted to postal district

US

MO

63738

Postal point was converted to postal district

US

MO

63746

Postal point was converted to postal district

US

MO

64072

Postal point was converted to postal district

US

MS

38839

Postal point was converted to postal district

US

MS

38879

Postal point was converted to postal district

US

MS

39088

Postal point was converted to postal district

US

MT

59054

Postal point was converted to postal district

US

MT

59231

Postal point was converted to postal district

US

MT

59841

Postal point was converted to postal district

US

NC

28009

Postal point was converted to postal district

US

NC

28619

Postal point was converted to postal district

US

NC

28633

Postal point was converted to postal district

US

NJ

07311

Postal point was converted to postal district

US

NJ

08214

Postal point was converted to postal district

US

NJ

08348

Postal point was converted to postal district

US

NM

88032

Postal point was converted to postal district

US

NV

89004

Postal point was converted to postal district

US

NY

10281

Postal point was converted to postal district

US

NY

12161

Postal point was converted to postal district

US

NY

12407

Postal point was converted to postal district

US

NY

12438

Postal point was converted to postal district

US

NY

12530

Postal point was converted to postal district

US

NY

12854

Postal point was converted to postal district

US

NY

12862

Postal point was converted to postal district

US

NY

12864

Postal point was converted to postal district

US

NY

13020

Postal point was converted to postal district

US

NY

13065

Postal point was converted to postal district

US

NY

13087

Postal point was converted to postal district

US

NY

13163

Postal point was converted to postal district

US

NY

13426

Postal point was converted to postal district

US

NY

13475

Postal point was converted to postal district

US

NY

13649

Postal point was converted to postal district

US

NY

13860

Postal point was converted to postal district

US

NY

14463

Postal point was converted to postal district

US

NY

14585

Postal point was converted to postal district

US

NY

14592

Postal point was converted to postal district

US

NY

14783

Postal point was converted to postal district

US

OH

43127

Postal point was converted to postal district

US

OH

43458

Postal point was converted to postal district

US

OH

43467

Postal point was converted to postal district

US

OH

43523

Postal point was converted to postal district

US

OH

43757

Postal point was converted to postal district

US

OH

43768

Postal point was converted to postal district

US

OH

43791

Postal point was converted to postal district

US

OH

44619

Postal point was converted to postal district

US

OH

45062

Postal point was converted to postal district

US

OH

45621

Postal point was converted to postal district

US

OH

45721

Postal point was converted to postal district

US

OH

45826

Postal point was converted to postal district

US

PA

15038

Postal point was converted to postal district

US

PA

15087

Postal point was converted to postal district

US

PA

15350

Postal point was converted to postal district

US

PA

15351

Postal point was converted to postal district

US

PA

15366

Postal point was converted to postal district

US

PA

15368

Postal point was converted to postal district

US

PA

15378

Postal point was converted to postal district

US

PA

15421

Postal point was converted to postal district

US

PA

15502

Postal point was converted to postal district

US

PA

15548

Postal point was converted to postal district

US

PA

15629

Postal point was converted to postal district

US

PA

15660

Postal point was converted to postal district

US

PA

15662

Postal point was converted to postal district

US

PA

15676

Postal point was converted to postal district

US

PA

15696

Postal point was converted to postal district

US

PA

15731

Postal point was converted to postal district

US

PA

15734

Postal point was converted to postal district

US

PA

15736

Postal point was converted to postal district

US

PA

15745

Postal point was converted to postal district

US

PA

15746

Postal point was converted to postal district

US

PA

15937

Postal point was converted to postal district

US

PA

16113

Postal point was converted to postal district

US

PA

16220

Postal point was converted to postal district

US

PA

16322

Postal point was converted to postal district

US

PA

16328

Postal point was converted to postal district

US

PA

16619

Postal point was converted to postal district

US

PA

16624

Postal point was converted to postal district

US

PA

16660

Postal point was converted to postal district

US

PA

16675

Postal point was converted to postal district

US

PA

16677

Postal point was converted to postal district

US

PA

16684

Postal point was converted to postal district

US

PA

16825

Postal point was converted to postal district

US

PA

16835

Postal point was converted to postal district

US

PA

16847

Postal point was converted to postal district

US

PA

16848

Postal point was converted to postal district

US

PA

16849

Postal point was converted to postal district

US

PA

16853

Postal point was converted to postal district

US

PA

16855

Postal point was converted to postal district

US

PA

17027

Postal point was converted to postal district

US

PA

17077

Postal point was converted to postal district

US

PA

17093

Postal point was converted to postal district

US

PA

17250

Postal point was converted to postal district

US

PA

17318

Postal point was converted to postal district

US

PA

17323

Postal point was converted to postal district

US

PA

17355

Postal point was converted to postal district

US

PA

17371

Postal point was converted to postal district

US

PA

17508

Postal point was converted to postal district

US

PA

17735

Postal point was converted to postal district

US

PA

17951

Postal point was converted to postal district

US

PA

18079

Postal point was converted to postal district

US

PA

18420

Postal point was converted to postal district

US

PA

19088

Postal point was deleted

US

PA

19089

Postal point was deleted

US

PA

19536

Postal point was converted to postal district

US

PR

00622

Postal point was converted to postal district

US

PR

00652

Postal point was converted to postal district

US

RI

02876

Postal point was converted to postal district

US

SC

29074

Postal point was converted to postal district

US

SC

29364

Postal point was converted to postal district

US

SC

29368

Postal point was converted to postal district

US

SC

29409

Postal point was converted to postal district

US

SD

57426

Postal point was converted to postal district

US

TN

37232

Postal point was converted to postal district

US

TN

37243

Postal point was converted to postal district

US

TN

37450

Postal point was converted to postal district

US

TN

37733

Postal point was converted to postal district

US

TN

38046

Postal point was converted to postal district

US

TX

75413

Postal point was converted to postal district

US

TX

77613

Postal point was converted to postal district

US

TX

77629

Postal point was converted to postal district

US

TX

77863

Postal point was converted to postal district

US

TX

77878

Postal point was converted to postal district

US

TX

77986

Postal point was converted to postal district

US

TX

78012

Postal point was converted to postal district

US

TX

79406

Postal point was converted to postal district

US

UT

84201

Postal point was converted to postal district

US

UT

84736

Postal point was converted to postal district

US

UT

84749

Postal point was converted to postal district

US

VA

22082

Postal point was added

US

VA

23488

Postal point was converted to postal district

US

VA

23884

Postal point was converted to postal district

US

VT

05670

Postal point was converted to postal district

US

WA

98235

Postal point was converted to postal district

US

WI

53016

Postal point was converted to postal district

US

WI

53599

Postal point was converted to postal district

US

WI

53942

Postal point was converted to postal district

US

WI

54152

Postal point was converted to postal district

US

WI

54927

Postal point was converted to postal district

US

WI

54933

Postal point was converted to postal district

US

WV

24830

Postal point was converted to postal district

US

WV

25061

Postal point was converted to postal district

US

WV

25134

Postal point was converted to postal district

US

WV

25206

Postal point was converted to postal district

US

WV

26030

Postal point was converted to postal district

US

WY

82630

Postal point was converted to postal district

US

WY

82644

Postal point was converted to postal district

US

WY

82646

Postal point was converted to postal district

US

WY

82845

Postal point was converted to postal district

US

WY

82934

Postal point was converted to postal district